Frequently Asked Questions
FAQs
I am interested in leasing store space at Golden Mile Galleria, who do I contact?
For mall leasing enquiries, please contact Mylene Mortel at mylene.mortel@dham.ae.
Are there baby changing facilities?
Baby changing facilities are available in female washrooms.
Are there prayer rooms?
Yes, there are separate male and female prayer rooms located on the mezzanine floor.
Is there a shuttle bus service?
Currently there is no shuttle bus service.
Are there ATMs available?
Yes, ATMs are available at the property.
How can I access Golden Mile Galleria?
You can access it from the roadside or via Al Ittihad Park. Free parking is available for the first 2 hours, with paid parking via the SALIK and membership options available.
What is the nearest metro station?
The closest station is the Al Ittihad Park Monorail station. For Dubai Metro (Red Line), the nearest station is Dubai Marina, followed by the Dubai Tram to Palm Jumeirah.
What are the entertainment venues at Golden Mile Galleria?
The main attraction is Al Ittihad Park, a safe, vehicle-free outdoor space ideal for families.
Are there nurseries available?
Yes, Blossom Nursery, Jumeirah International Nursery and Redwood Nursery are available at the property.
Do you have a dog's grooming lounge?
Yes, Petsville and Grooming Lounge offer pet grooming.
Who do I contact for lost and found?
Speak to any on-site security guard. Lost items are processed via the key control room and transferred to Palm Security central command.
What are the opening hours?
Generally 10:00 AM – 10:00 PM (weekdays) and 10:00 AM – 11:00 PM (weekends), though hours may vary by store.
How can I reach Golden Mile Galleria via monorail?
The Palm Monorail has a station directly at the location inside Al Ittihad Park.
Are there promotions or events?
Please follow Golden Mile Galleria’s social media channels for updates on promotions and events. You can also check out our latest Offers here.
Where can I find parking?
Underground parking is available with multiple entry points around the mall.
What dining options are available?
The destination offers a diverse culinary landscape, from refined cafés to casual dining concepts, catering to both everyday moments and social gatherings.
How can I contact customer service?
Please contact customer service at 800 RETAIL.
Are there facilities for people with disabilities?
Yes, the destination is fully accessible, with thoughtfully integrated facilities to ensure a comfortable and inclusive experience for all visitors.
What security measures are in place?
Golden Mile Galleria maintains a high standard of safety through advanced surveillance systems and a dedicated on-site security team.
Are pets allowed?
Pets are welcome in designated areas; however, policies may vary between retailers and dining venues.
Where can I find a directory of shops?
A full directory is available online, as well as via in-mall navigation points for ease of browsing.
What shops are available?
Guests can explore a curated mix of lifestyle, wellness, fashion and specialty concepts, reflecting the vibrant community of Palm Jumeirah.
Where is Golden Mile Galleria located?
On Palm Jumeirah, along the western trunk in Dubai.
Are there hotels nearby?
Yes, the destination is within close walking proximity to premium resorts such as Fairmont The Palm, Marriott and Dukes The Palm.
What entertainment options are available for children?
Families can enjoy a range of child-friendly experiences, including indoor concepts such as The Kid Space and Taka Taka, and outdoor activities within Al Ittihad Park.
What experiences are available for families?
From relaxed dining and shopping to wellness studios and outdoor leisure, Golden Mile Galleria offers a well-rounded lifestyle experience for families.